Refund Policy
Refund Policy – 2a:T
Company Name: Evolution Golf Limited t/a 2a:T
1. Apparel Purchases
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your apparel order, we’re here to help.
Returns & Exchanges
- You may return items within 30 days of receipt for a full refund or exchange.
- Items must be:
- Unworn and unused
- In original packaging with tags attached
- Accompanied by proof of purchase
Non-Returnable Items
- Gift cards or promotional items
- Customised or personalised apparel unless faulty
Refund Process
- Once your return is received and inspected, we’ll notify you of approval or rejection.
- If approved, your refund will be processed to your original payment method within 7-10 business days.
Return Shipping
- Customers are responsible for return shipping costs unless the item is faulty or incorrect.
To initiate a return, please contact us at:
📧 Thomas.bennett@2at.online
2. Event Bookings
We understand that plans can change. If you’ve booked a golf event with us, here’s what you need to know:
Cancellations by You
- 21+ days before the event: Full refund
- 10–20 days before the event: 50% refund
- Less than 10 days before the event: Non-refundable
Note: Custom costs incurred (e.g. branded apparel, venue deposits) may be deducted from any refund.
Changes to Your Booking
- We’ll always do our best to accommodate changes in guest numbers or player names.
- Please contact your 2a:T Event Specialist directly to make changes.
Cancellations by 2a:T
- If we must cancel due to weather, venue issues, or other unforeseen circumstances, you will be offered:
- A full refund, or
- The option to reschedule your booking
3. Contact Us
If you have any questions regarding refunds, returns, or event policies, get in touch:
📧 Email: Thomas.bennett@2at.online
📞 Phone: 07774 762 449
📍 Address: 5 Mimas Road, Hemel Hempstead, Hertfordshire, HP25UP